Terms & Conditions
Registration Terms and Conditions
Clean Up and COVID-19
Like a lot of things, this year’s Clean Up Australia Day will look a little different to usual.
While we want you to have fun, we also want you to stay safe.
It’s imperative that any outdoor gatherings are in strict accordance with current COVID-related restrictions which vary in each state or territory – you can check these regulations here, and Clean Up Australia's additional conditions here
Persons participating in a Clean Up Australia event must agree to the following terms and conditions prior to their registration being accepted by Clean Up Australia Ltd.
Participants must check the ‘I agree’ box while completing the registration process. . An authorised parent or guardian must sign the entry form for children aged 15 years and under.
1. I agree that Clean Up Australia Ltd and local event organisers will not be liable for: any injury sustained by the participant; any loss or damage to property owned by, or in the possession of, the participant; any act or omission, negligence of fault of any person participating in the event.
2. I certify that I am 18 years of age or older or
3. If the participant is 15 years of age and under, I certify that I am the parent / legal guardian and she / he has my consent to participate in the event.
4. I acknowledge and consent to photographs being taken of me during my participation in the event. I acknowledge that the photographs maybe forwarded to Clean Up Australia Ltd to use the photographs for promotional or other purposes without my further consent.
Delivery and Time Frames
All kits will be posted to participants who have registered at least 2 weeks prior to the event.
All material on the website is protected by copyright unless otherwise noted and may not be used except as permitted in these Terms and Conditions or in the text on the website.
Additionally, you may not distribute or transmit, modify, reuse, report, or use the contents of the website for public or commercial purposes, including the text, images, audio, video and programming code that makes up the web pages, without the written permission of Clean Up Australia Ltd.
Materials displayed on the website are either the property of, or used with permission by, Clean Up Australia Ltd. Any unauthorised use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.
Use of this and Other Websites
The use of the website is at your risk. Clean Up Australia Ltd makes no warranties or representations as to its accuracy or completeness and Clean Up Australia Ltd specifically disclaims any liability or responsibility for any errors or omissions. Clean Up Australia Ltd nor any other party involved in creating, producing, or delivering the website is liable for any direct, incidental, consequential, indirect, special, punitive or exemplary damages or any loss of business, interest, revenue or profit arising out of your access to, or use of, or inability to use or access, the website.
Clean Up Australia Ltd is not responsible for the accuracy of any hyperlinks, content, or advertisements contained on, distributed through, or linked, downloaded or accessed from any of the services contained on the website. Your linking to any other site is entirely at your own risk. While Clean Up Australia may provide links on this site to other sites, the inclusion of such links is for your convenience only and should not be interpreted as an endorsement of the owner/sponsor of the site or the content on the site. Clean Up Australia disclaims all warranties, express and implied, as to the accuracy, validity, legality and otherwise of the materials or information contained on such sites.
Clean Up Australia ("CUA") is a not for profit organisation with a mission to clean up, fix up and conserve the environment.
Dealing with CUA Anonymously
You may deal with CUA anonymously, however in certain situations CUA will request your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter "Personal Information") because it is required by law or because it would be impracticable to deal with you anonymously. These situations include where you have purchased products from our online store, made donations to us, requested we contact you using your details or when you submit a request, enquiry or complaint.
Grounds for data collection
Processing of your Personal Information is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.
What information we collect?
We collect two types of data and information from Users.
The first type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“Non-personal Information”). We are not aware of the identity of a User from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time, etc.) in order to enhance the functionality of our Site. We may also collect information on your activity on the Site (e.g. pages viewed, online browsing, clicks, actions, etc.).
During the course of dealing with you, CUA may collect Personal Information about you, such as:
- your name,
- telephone number;
- email address;
- payment information;
- transaction information;
- your Internet Protocol ("IP") address, server address, domain name and information on browsing activity when visiting one of our webpages;
We may also collect other specific information from you relating to the services or advice you wish to obtain.
How we use your information
- to provide you with products and or services requested;
- dealing with requests, enquiries, complaints, returns (including consumer guarantees and or warranty claims);
- payment processing (including purchases or donations);
- to establish and maintain your relationship as a supporter of CUA, including providing you with newsletters, reports and other information;
- to assist you with your involvement in a CUA campaign;
- to provide the services you have requested from CUA or to answer your inquiry;
- to send you newsletters or other current information;
- to register you for events or promotions;
- to assist us to make CUA's services more valuable to our supporters and members;
- for direct marketing of products or services and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications;
- to third parties where we have retained those third parties to assist us to provide services to you; and
- to carry out any activity in connection with any legal, governmental or regulatory requirement that CUA must comply with or in connection with any legal proceedings, crime or fraud prevention, detection or prosecution.
- where otherwise legally permitted or required by law.
How do we receive information about you?
We receive your Personal Information from various sources:
- When you voluntarily provide us your personal details in order to register on our Site;
- When you use or access our Site in connection with your use of our services;
- From third party providers, services and public registers (for example, traffic analytics vendors).
- Hosting and operating our Site;
- Providing you with our services, including providing a personalised display of our Site;
- Storing and processing such information on our behalf;
- Providing you with marketing offers and promotional materials related to our Site and services;
- Performing research, technical diagnostics or analytics;
We may also disclose information if we have good faith to believe that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies and/or in case we find it necessary in order to enforce intellectual property or other legal rights.
- You may request to: Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.
- Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format.
- Request rectification of your personal information that is in our control.
- Request erasure of your personal information.
- Object to the processing of personal information by us
- Request to restrict processing of your personal information by us.
- Lodge a complaint with a supervisory authority.
If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information that is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.
We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.
However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the aforementioned rights, or receive more information, please contact us at firstname.lastname@example.org
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations.
We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.
A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services.
The Site uses the following types of cookies:
- 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed;
- 'persistent cookies' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in;
- 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyze our web access.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.
Third party collection of information
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them.
How do we safeguard your information?
CUA will take reasonable steps to ensure the security of the personal data we hold from such risks as loss or unauthorised access, destruction, use, modification or disclosure of data.
We take great care in implementing and maintaining the security of the Site and your information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.
In the event of an Eligible Data Breach (as defined under the Privacy Act 2009 (Cth)) you may receive what is referred to as a data breach notification statement from CUA or one of our third party providers who administer the computer systems (servers) on which your Personal Information is held. This statement will include information about the breach and how it may have affected your Personal Information.
Transfer of data outside the EEA
Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.
We may use your Personal Information, such as your name, email address, telephone number, etc. ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning our services, which we believe may interest you.
Out of respect to your right to privacy we provide you within such marketing materials with means to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address or telephone number from our marketing distribution lists.
Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important e-mail communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.
We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow use of our services by minors without prior consent or authorization by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at email@example.com
How to contact us or make a complaint
If you have any general questions or complaints about the Site or the way CUA collects, holds, uses or discloses your Personal Information please send written details of your complaint to Clean Up Australia by email to firstname.lastname@example.org or by pre-paid post to:
Clean Up Australia Ltd.
Level 7, 140 Arthur Street, North Sydney NSW 2060
Last Modified 21/01/2021